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This Privacy Policy describes how RNDgrid (“we,” “our,” or “us”) collects, uses, and protects information obtained from users and clients of our website and services.

1Information We Collect

We may collect the following information:

Personal details: Name, organization, phone, and email for communication and invoicing.
Sample-related data: Provided for testing or consultation.
Technical and usage data: Browser type, device information, and analytics cookies for improving website performance.

2How We Use Your Information

We use collected data to:

Process and deliver testing, consultation, and lab services.
Communicate reports, quotations, and service updates.
Improve our offerings and website functionality.
Comply with legal or regulatory requirements.

Note: We do not sell or share your data with third parties for marketing purposes.

3Confidentiality of Test Data

All reports, results, and associated client information are treated as strictly confidential and shared only with authorized personnel of RNDgrid or partner labs involved in your project.

4Data Retention

We retain information only as long as necessary for service delivery, record-keeping, or legal compliance. Clients may request deletion of their personal data or reports once obligations are fulfilled.

5Third-Party Access

Our partner laboratories and consultants are bound by non-disclosure agreements (NDAs) and comply with data protection standards equivalent to ours.

6Cookies & Analytics

We use cookies and analytics tools to understand visitor behavior and enhance user experience. You can disable cookies in your browser settings, but certain features of the website may not function properly.

7Data Security

We implement secure encryption, restricted access, and regular monitoring to protect your data from unauthorized access or misuse.

8User Rights

You have the right to:

Request a copy of your stored data.
Request correction or deletion of personal information.
Withdraw consent for non-essential communications.

Requests can be sent to hello@rndgrid.com.

9Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

10Contact Us

If you have any questions about this Privacy Policy or our data handling practices, contact us at: